Last updated: Aug 19, 2025
Thank you for shopping at Banna's Perfume.
If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company: Refers to Banna's Perfume, A-3, 100 Feet Rd, near DTDC courier, Chawla Colony, Ballabhgarh, Faridabad, Haryana 121004, India.
- Goods: Items offered for sale on the Service.
- Orders: A request by you to purchase Goods from us.
- Service: Refers to the Website.
- Website: Refers to Banna's Perfume, accessible from https://www.bannasperfume.com.
- You: The individual accessing or using the Service.
Refund Duration
- To receive a refund, please ensure that:
- The Return / Refund will be accepted only if the wrong product is delivered.
- Pack the item and send it to us by courier at:
-
- Banna's Perfume
- A-3, 100 Feet Rd, near DTDC courier
- Chawla Colony, Ballabhgarh
- Faridabad, Haryana 121004, India
- View Location on Google Maps
Payment Method
All payments will be processed online only.
Returning Goods
You are responsible for the cost and risk of returning the Goods. Please send the Goods to:
Banna's Perfume, A-3, 100 Feet Rd, near DTDC courier, Chawla Colony, Ballabhgarh, Faridabad, Haryana 121004, India
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without the actual receipt of the Goods or proof of return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the Goods weren’t marked as a gift, or if the gift giver had the Order shipped to themselves, we will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- Email: info@bannasperfume.com